BYRNE SINCE 1933
◆SPYGLASS · SUPPLY CHAIN CONTROL TOWER
Central New York Dairy Network · DeWitt Plant · Cortlandville Plant · LaFayette HQ
8 / 10 ROUTES ON SCHEDULE
2 ROUTES DELAYED
2 CRITICAL ALERTS
12:47:02
APRIL 23, 2026

◆NETWORK OVERVIEW

Morning stand-up view · What happened overnight · What matters today · Where the risk sits
Network is operational at 90.8% OTIF. Week 17 plan is confirmed at 278K cases. Two active disruptions are putting 9.4K cases of customer commitment at risk, with recovery actions in flight.
NETWORK PULSE
LAST 24 HOURS
Milk collected 401.3K gal · 77% of plan
Cases produced 38.9K +2.1% vs plan
Cases shipped 36.2K to 4 DCs · 12 trucks
OTIF (rolling 30d) 90.8% -4.2pp vs target
Active line hours 68.4 82.8% avg utilization
TODAY MILK COLLECTION
401.3Kgal
77.0% of 465K planned
WK +1 CASES PLANNED
277.8K
987.2K gal equivalents
AVG PACKAGING COVER
9.9days
Tetra Pak at 4.1d
SUPPLIER ON-TIME
83.3%
5 active alerts · 2 critical
CURRENT OTIF
92.8%
-2.2pp below target
LINE UTILIZATION
82.8%
across 5 active lines
NEXT 8 HOURS · WHAT IS RUNNING NOW AND WHAT IS QUEUED
08
09
10
11
12
13
14
15
DW-L1
ESL Whole Milk Gal
CO
ESL 2% Gal
CO
ESL Whole Half
DW-L2
Heavy Cream Qt
CIP
Half & Half Pint
DW-L3
UHT Whole Qt
CO
UHT 2% Qt
CV-L1
ESL Skim Gal
CO
ESL Chocolate Gal
CV-L2
Sour Cream 16oz
CIP
Buttermilk Qt
TOP RISKS TODAY
Route D-03 Cayuga running late
11 farms, ETA 07:45 (40 min late). Volume -3,400 gal vs plan. Downstream: DW-L1 2% batch may start short.
CRITICAL OTIF -1.2pp
Route C-03 cold chain anomaly
Trailer temp spiked to 42F for 12 min. Quality hold on 31K gal pending lab.
HIGH Qty at risk
Tetra Pak inventory at 4.1 days cover
Below 5-day reorder trigger. PO open with supplier, ETA Wed evening.
WATCH
◆  ·  ◆  ·  ◆

◆PLANT FLOOR · NOW LIVE

Real-time line status · Three viewing modes · Operator desk, large-format floor display, and mobile worker task card
CURRENT SHIFT
SHIFT A
Mary Kasmierczak · Floor Manager
SHIFT PROGRESS
62%
06:00 → 14:30 (handoff)
HANDOFF IN
03:12
Notes auto-generated at 14:15
OPEN HOLDS
1
Route C-03 lab pending
WMS ↔ ERP
7 items
Open in Inventory Sync →
LINES RUNNING
3 / 5
1 in CIP · 1 changeover
SHIFT OUTPUT
22.4Kcases
+1.8% vs plan
AVG OEE
87.2%
Best: DW-L1 94%
QUALITY HOLDS
1
Route C-03 batch, lab pending
NEXT CHANGEOVER
00:28
DW-L1 → ESL 2% Gal

DEWITT PLANT · ESL / UHT PROCESSING

DW-L1
RUNNING
ESL Whole Milk · Gallon
Batch #2042 · Operator: Marcus T. · Shift A
62% of 18,500 case target · 11,470 produced this batch
OEE
94.1%
RATE
2,340/hr
QC
PASS
Changeover in 00:28 NEXT: ESL 2% Gal
DW-L2
RUNNING
Heavy Cream · Quart
Batch #1807 · Operator: Priya S. · Shift A
41% of 8,200 case target · 3,362 produced this batch
OEE
76.3%
RATE
1,720/hr
QC
PASS
CIP in 02:45 NEXT: Half & Half Pint
DW-L3
CHANGEOVER
UHT Whole Milk → UHT 2%
Sterilization sequence · Operator: Jamal R. · Shift A
73% complete · 14 min remaining · on plan
AVG CO
52 min
ELAPSED
38 min
RDY QC
PREP
Resume at 13:15 NEXT: UHT 2% Qt · 11.8K cases

CORTLANDVILLE PLANT · ESL PROCESSING

CV-L1
RUNNING
ESL Skim Milk · Gallon
Batch #3310 · Operator: Linda O. · Shift A
78% of 6,200 case target · 4,836 produced this batch
OEE
89.4%
RATE
2,110/hr
QC
PASS
Changeover in 00:42 NEXT: ESL Chocolate Gal
CV-L2
CIP
Sour Cream → Buttermilk
Clean-in-place cycle · Supervisor: Tony B.
34% of 42 min cycle · 28 min remaining
CIP STEP
2 of 5
ALKALI
OK
TEMP
167F
Next batch at 13:10 NEXT: Buttermilk Qt · 2.7K cases
CV-L3
STANDBY
Not scheduled today
Line available · Reserved for Thu ESL 2% surge
Idle capacity 12.4K cases if needed
LAST RUN
Apr 21
PM DUE
Apr 30
STATE
READY
Cold standby RESERVE CAPACITY
SHIFT HAND-OFF NOTES · A → B (15:00)
AUTO-GENERATED
LINESTATE AT HANDOFFNEXT ACTIONNOTES FROM SHIFT A
DW-L1RUNNING ESL 2% GalComplete 17.2K case run by 22:00Filler 3 intermittent jam, watch closely
DW-L2RUNNING Half & Half PintCIP after 9.4K cases, then Buttermilk QtCream temp running 1F warm, vendor PM scheduled Friday
DW-L3RUNNING UHT 2% QtHold run through end of shiftNothing to flag, solid run
CV-L1CHANGEOVERResume ESL Chocolate Gal at 15:30Awaiting 31K gal quality release for Route C-03 milk
CV-L2RUNNING Buttermilk QtFinish 2.7K case run by 19:00All clean, no issues
DEWITT PLANT · PRODUCTION FLOOR
SHIFT A · LIVE · APR 23, 2026
DEWITTCORTLANDVILLEMSIECONOMY
LINES RUNNING
3of 5
1 CIP · 1 CHANGEOVER
TODAY'S CASES
22.4K
+1.8% vs plan
AVG OEE
87.2%
Best DW-L1 94.1%
QUALITY HOLDS
1
Route C-03 lab pending
NEXT CHANGEOVER
00:28
DW-L1 → ESL 2% Gal
DW-L1
OPERATOR MARCUS T.
RUNNING
ESL Whole Milk · Gallon
11,470 of 18,500 cases62%
OEE
94.1%
RATE
2,340/hr
QC
PASS
CHANGEOVER 00:28NEXT: ESL 2% GAL
DW-L2
OPERATOR PRIYA S.
RUNNING
Heavy Cream · Quart
3,362 of 8,200 cases41%
OEE
76.3%
RATE
1,720/hr
QC
PASS
CIP IN 02:45NEXT: HALF & HALF PT
DW-L3
OPERATOR JAMAL R.
CHANGEOVER
UHT Whole → UHT 2%
Sterilization sequence73%
AVG CO
52 min
ELAPSED
38 min
RDY QC
PREP
RESUMES 13:15NEXT: UHT 2% QT · 11.8K
CV-L2
SUPERVISOR TONY B.
CIP
Sour Cream → Buttermilk
Clean-in-place step 2 of 534%
CIP STEP
2/5
ALKALI
OK
TEMP
167F
28 MIN LEFTNEXT: BUTTERMILK QT · 2.7K
CV-L1
OPERATOR LINDA O.
RUNNING
ESL Skim Milk · Gallon
4,836 of 6,200 cases78%
OEE
89.4%
RATE
2,110/hr
QC
PASS
CHANGEOVER 00:42NEXT: CHOCOLATE GAL
CV-L3
AWAITING RELEASE
HOLD
Route C-03 milk · Lab pending
Batch 3312 quarantinedHOLD
CASES
3,120
LAB ETA
14 MIN
OWNER
QA · AMY
HOLD SINCE 12:34PEND: RELEASE OR DIVERT
⚠ ACTIVE ANOMALIES
2
ANM-55102
HOLD
Route C-03 lab pending · 3,120 cases quarantined on CV-L3
12:34
ANM-55108
VARIANCE
WMS short 480 units vs ERP receipt on CTN ESL Choc Gal box
12:18
✓ RECOVERIES IN FLIGHT
3
REC-9940
AI
Rerouted 6,200 cases of ESL Gal to Cortlandville, saves 4hr
11:58
REC-9941
AI
Auto-approved 24 low-risk WMS posts to ERP, cleared backlog
11:12
REC-9942
OPS
Diverted DW-L2 schedule to absorb Heavy Cream surge
10:45
▶ FLOOR LIVE
12:46 [DW-L1] Batch 2042 on pace, 62% to target  ·  12:44 [CV-L3] HOLD Route C-03 lab pending, 3.1K cases quarantined  ·  12:40 [AI] 24 variance items auto-approved, 6 need review  ·  12:34 [CV-L2] CIP cycle started, 42 min  ·  12:18 [WMS] Variance 480u on ESL Choc Gal box  ·  12:46 [DW-L1] Batch 2042 on pace, 62% to target  ·  12:44 [CV-L3] HOLD Route C-03 lab pending, 3.1K cases quarantined  ·  12:40 [AI] 24 variance items auto-approved, 6 need review  ·  12:34 [CV-L2] CIP cycle started, 42 min  ·  12:18 [WMS] Variance 480u on ESL Choc Gal box  · 
KIOSK MODE: To pin this view to a plant-floor TV, open the standalone file Byrne-Plant-Floor-Display-V1.0.html in fullscreen on the display computer. The dedicated kiosk file has no app chrome and refreshes automatically.
TASK 2 OF 9 · SHIFT A
WORKER: DAVE M. · FORKLIFT 04 · DWT DOCK WEST
QUEUE READY
MOVE 12 PALLETS · ESL WHOLE MILK GAL → DOCK 4
FROM
DW-L1 · OUTFEED
TO
DOCK 4 · SLOT B
PALLETS
12
CASES
1,080
📷 SCAN PALLET QR
✓ CONFIRM MOVE COMPLETE
⚠ REPORT ISSUE
TASK 3
Move 9 pallets Heavy Cream Qt to Dock 2 · Slot A
TASK 4
Stage 6 pallets for Route D-07 outbound · 13:45
TASK 5
Receive inbound tote at Dock W1 · PO-88412 sample pull
MOBILE MODE: This view is optimized for 10-inch ruggedized tablets mounted on forklifts and pallet jacks. Buttons are 60px tall for glove use. The task queue auto-advances when a pallet QR is scanned.
◆  ·  ◆  ·  ◆

◆PRODUCTION HORIZON

One screen, four horizons · Hours · Today · Week · Month · See what is queued at any zoom
SHOW CHANGEOVERS SHOW CIP PLANTS: ALL
NEXT 4 HOURS · 12:45 → 16:45
5 LINES · 2 PLANTS · 6 CHANGEOVERS · 2 CIP CYCLES
12:45
13:00
13:15
13:30
13:45
14:00
14:15
14:30
14:45
15:00
15:15
15:30
15:45
16:00
16:15
16:30
16:45
 
 
 
 
 
 
 
DW-L1
ESL Whole Gal (finishing)
CO
ESL 2% Gal · 17.2K cs
CO
ESL Whole Half Gal
DW-L2
Heavy Cream Qt
CIP 42min
Half & Half Pint
DW-L3
CO
UHT 2% Qt · 11.8K cs
CV-L1
ESL Skim Gal
CO
ESL Chocolate Gal · 6.4K cs
CV-L2
CIP
Buttermilk Qt · 2.7K cs
ESL MILK CREAM UHT CULTURED CHANGEOVER CIP ▮ NOW LINE
QUEUE · NEXT 6 BATCHES
#LINESKUSTARTCASESSTATUS
1DW-L3UHT 2% Qt12:5111,800COMING UP
2DW-L1ESL 2% Gal13:1217,200QUEUED
3CV-L1ESL Chocolate Gal13:286,400QUEUED
4CV-L2Buttermilk Qt13:302,700QUEUED
5DW-L2Half & Half Pint14:149,400QUEUED
6DW-L1ESL Whole Half Gal15:425,600QUEUED
CAPACITY BURN · REMAINING SHIFT
DW-L1 ESL fluid84% util, 5.1 hrs scheduled
DW-L2 cream / fluid76% util, 4.2 hrs scheduled
DW-L3 UHT93% util, 5.5 hrs scheduled
CV-L1 ESL fluid79% util, 4.4 hrs scheduled
CV-L2 cultured62% util, 3.5 hrs scheduled
CV-L3 reserve0% util, standby
Available reserve capacity this shift: 12.4K cases on CV-L3 if called up by 14:30.
◆  ·  ◆  ·  ◆

◆SKU SPOTLIGHT · ESL WHOLE MILK · 1 GALLON

One SKU, every angle · Inventory · Production · Demand · Commitments · Milk required · OTIF exposure
SELECT SKU:
ON-HAND TODAY
19.3Kcases
Across 4 locations
DAYS COVER
4.1d
Safety threshold: 3.0d
WK 17 PRODUCTION
56.2Kcs
4 batches planned
WK 17 DEMAND
58.1Kcs
Net -1.9K (draw-down)
OTIF 30D
91.6%
-3.4pp vs 95% target
MILK REQ WK 17
224.8Kgal
From 62 farms
INVENTORY BY LOCATION · 14 DAY TRAJECTORY
25K20K15K10K5K SAFETY 3d WEDTHUFRISATSUN MONTUEWEDTHUFRI SATSUNMONTUE
● Network total ● DeWitt Plant ● Cortlandville Plant ● LaFayette DC
CUSTOMER COMMITMENTS · WEEK 17
CUSTOMERCOMMITTEDFORECASTRISKSTATUS
Walmart18,40018,4000SAFE
Target14,20014,2000SAFE
Kroger11,80011,560-240AT RISK
Wegmans9,7008,100-1,600BREACH
Price Chopper3,4003,4000SAFE
Tops2,6002,6000SAFE
TOTAL60,10058,260-1,840MITIGATE
Recommended action: pull 1.6K cases from Wegmans Fri delivery to Sat delivery. Commercial review needed.
PRODUCTION SCHEDULE FOR THIS SKU
DAYPLANT / LINECASESGALSTATUS
Mon Apr 20DW-L118,50074,000DONE
Wed Apr 22CV-L18,20032,800DONE
Thu Apr 23DW-L112,40049,600QUEUED 13:12
Fri Apr 24DW-L1 + CV-L317,10068,400PLANNED (rush)
Week 17 total56,200224,800
UPSTREAM → DOWNSTREAM RIPPLE
MILK IN
224.8K gal
62 farms · 4 routes
→
PRODUCED
56.2K cs
4 batches this week
→
COMMITTED
60.1K cs
1.8K short
Why short: Route D-03 delay cost 800 cases of planned volume, plus Kroger added 240 case late order Mon. Mitigation options below.
OPTION A · RECOMMENDED
Call up CV-L3 reserve for 1,600 case Fri run · covers full gap
OPTION B
Draw 1,800 cases from LaFayette DC safety stock · depletes cover to 2.8d
OPTION C
Negotiate Wegmans Sat delivery · commercial owned
◆  ·  ◆  ·  ◆

◆EXTERNAL FACTORS MONITOR

Central New York · The context behind every schedule change · Watch the world so the plant can focus
WEATHER RISK
ELEVATED
Nor'easter Thu PM
FARM MILK FORECAST
-4.2%
7d vs prior week
LABOR AVAILABILITY
94%
3 open shifts this week
DIESEL $/GAL
$3.84
+$0.12 vs last week
🌧 WEATHER · 7 DAY OUTLOOK
NOAA · SYRACUSE NY STATION
THU
☀
72/48
FRI
⛅
68/45
SAT
⛈
52/38
STORM
SUN
🌧
48/36
RAIN
MON
⛅
55/40
TUE
☀
64/44
WED
☀
71/48
NOR'EASTER WATCH: Saturday afternoon storm projected to dump 2-4" rain with 45mph gusts. 7 farm collection routes cross impacted counties. Estimated route impact: 60 to 180 min delays. Advisory auto-issued to dispatch at 05:00 Saturday.
7 ROUTES AT RISK -12K GAL POTENTIAL
🧑 LABOR · STAFFING LOOKAHEAD
SHIFT FILL RATE
SHIFTPLANTNEEDEDSCHEDULEDOPENSTATUS
Thu ADeWitt42420FULL
Thu BDeWitt38371SHORT
Thu ACortlandville28280FULL
Thu BCortlandville24231SHORT
Fri ADeWitt44440FULL
Fri ACortlandville30291SHORT
Kronos shows 3 open slots over next 48 hours. Pool has 6 available callbacks. No impact to production expected.
🚛
FUEL · DIESEL
$3.84/gal
Up $0.12 in 7 days. Impact to 10 farm routes: +$480/day. No schedule action required.
📈
CME CLASS I PRICE
$21.14/cwt
Up 2.3% month over month. Farm producers likely to push supply up, good for next quarter volumes.
🏫
SCHOOL CALENDAR
3 DISTRICTS
Syracuse CSD spring break ends Apr 28, volume doubles Wed Apr 29. Cortland CSD Friday early release.
🛒
RETAIL PROMOS
2 ACTIVE
Wegmans Gallon BOGO runs Apr 24-27. Target 2-pack promo Apr 20-26. Demand uplift baked into plan.
📦
PACKAGING MARKET
WATCH
Tetra Pak Northeast lead time stretched to 14 days. Cap supplier stable. Shrink film ok.
🛻
I-81 CORRIDOR
CLEAR
No active road closures. DOT construction project in Cortland ends Friday, expect 10-min delays Thu.
🌱
FARM PRODUCTION
-4.2%
7-day farm intake tracking below plan. Cool wet weather suppressing pasture. Watch for 2 weeks.
🏠
CONSUMER DEMAND
STEADY
Nielsen scan data flat week over week. No unusual category shifts. Mother's Day ramp starts May 4.
◆  ·  ◆  ·  ◆

◆DISRUPTION FEED & IMPACT

One place for every signal that could affect the plan · Cause · Blast radius · Mitigation · Owner
ACTIVE DISRUPTIONS
5
2 critical · 1 high · 2 watch
OTIF AT RISK
3.4pp
If unmitigated
CASES AT RISK
9.4K
3 SKUs · 2 customers
MITIGATIONS IN FLIGHT
4
Avg time to resolve: 6.2 hrs
MTTR 30 DAY
4.8hrs
-22 min vs last month
ACTIVE DISRUPTIONS
SORT BY IMPACT
06:30
2h ago
Route D-03 Cayuga County 40 min late
Cold chain start delayed at Farm Central. 11 farms on route. Revised ETA 07:45. Volume impact -3,400 gal vs plan.
CRITICAL DISPATCH OWNER MARIA L.
IMPACT-1.2pp OTIFWegmans Fri
RESOLUTION6 hrsCV-L3 reserve pulled up
MITIGATING
05:12
3h ago
Cold chain temperature excursion Route C-03
Trailer reefer spiked to 42F for 12 minutes during transit. 31,000 gal affected. Quality hold in place pending lab panel.
CRITICAL QA OWNER DAVID K.
IMPACTQty hold1 batch CV-L1
RESOLUTIONLab 14:00Panel due by 2pm
HOLD
Thu
Tomorrow
Nor'easter projected, 7 routes in path
Storm system arriving Saturday afternoon. Onondaga, Madison, Cayuga, Oswego, Tompkins counties. Expect 60 to 180 min route delays.
HIGH OPS OWNER TONY B.
IMPACT-12K galPotential
RESOLUTIONPre-stageRoutes Fri PM
PREP
09:15
Monday
Walmart rush order added, 15K cases ESL 2% Gal
Walmart Syracuse DC submitted emergency restock. Required delivery Friday Apr 24 by 14:00. Current capacity books 13.2K.
HIGH COMMERCIAL OWNER SARAH P.
IMPACT-1.8K gapif no action
RESOLUTIONCV-L3 call-upScenario B locked
RESOLVED
Watch
Day +2
Tetra Pak on-hand at 4.1 day cover
Below 5-day reorder trigger. PO-88412 in transit, ETA Wed evening. Risk of line-stop if shipment slips further.
WATCH PROCUREMENT OWNER AMIT R.
IMPACT3 SKUsUHT pack out
RESOLUTIONWed 18:00PO in transit
TRACK
ROUTE D-03 · BLAST RADIUS
CLICK-THROUGH FROM TOP ALERT
CAUSE
Route D-03
40 min late · -3.4K gal
→
PRODUCTION HIT
DW-L1 13:12 start
ESL 2% Gal batch short 800 cs
→
OTIF IMPACT
Wegmans Fri
-1.2pp, 1.6K case gap
ROOT CAUSE
Farm Central milk receiving dock had a compressor fault at 05:47. Drivers queued 35 min before offload. Fault cleared 06:22, last truck cleared 06:58.
ACTION TAKEN
Dispatch rerouted Route D-03 direct to DeWitt bypassing intermediate transfer. CV-L3 reserve line called up for 1.6K case Wegmans top-up Fri AM.
◆  ·  ◆  ·  ◆

◆SCENARIO SIMULATOR

What if the world shifts · Move the sliders · See the schedule rewrite, the customers affected, and the trade-offs
INPUT LEVERS
DRAG TO SIMULATE
0%
0 days
0 hrs
15K cs
0 hrs
0%
OUTCOME
PROJECTED OTIF
91.4%
-3.6pp vs 95% target
Cases at risk
9.4K
SKUs affected
3
Customers hit
2
Cost of response
$4.8K
SCHEDULE REWRITE · LINE BY LINE
WHAT MOVES · WHY · COST
LINEORIGINAL SKUNEW SKUTIME CHANGEREASONCASESCOST
CV-L3standbyESL 2% Gal (Walmart rush)Fri 06:00 activationCover 1.8K case gap on rush order1,800$2.4K
DW-L1ESL Whole Half Gal 5.6KESL 2% Gal 5.6KFri 14:00 swapWalmart rush volume priority5,600$1.1K
DW-L1no changeESL Whole Half GalSat 06:00 shiftMoved to weekend to recover5,600$0.8K
CV-L1ESL Chocolate Gal 6.4KESL Chocolate Gal 6.4KThu 13:28 +40minUpstream milk late arrival6,400$0.3K
DW-L2no changeno change-No impact--
DW-L3no changeno change-No impact--
CUSTOMER OUTCOMES
CUSTOMERCOMMITTEDDELIVEREDSHORTFALLOUTCOME
Walmart33,40033,4000MET
Target14,20014,2000MET
Kroger11,80011,560-240SHORT
Wegmans9,7008,100-1,600BREACH
Price Chopper3,4003,4000MET
DECISION SUPPORT
RECOMMENDED
Activate CV-L3 Friday, accept Wegmans 1.6K shortfall, negotiate Saturday recovery
ALTERNATIVE A
Redirect Wegmans Walmart share from Cortlandville safety stock, preserves OTIF but depletes 2.4d cover
ALTERNATIVE B
Push Walmart Sat delivery instead of Fri, full OTIF retention, commercial penalty risk
◆  ·  ◆  ·  ◆

◆CHANGE BROADCAST

Schedule moved · Here is what changed, why it changed, and who is affected · The single source of truth for today
CHANGE ORDER · CO-20260423-004

Week 17 Schedule Revision · Walmart Rush & Route D-03 Recovery

Issued by Sarah Park (Commercial) · Approved by Tony Barrientos (Ops) · Apr 23 2026, 12:40
APPROVED · LIVE
Route D-03 Cayuga arrived 40 minutes late with volume short by 3,400 gal. Concurrently Walmart Syracuse DC added a 15K case rush order for Friday delivery. CV-L3 reserve line is called up Friday 06:00 to cover the gap plus absorb 1.8K of rush volume. ESL Whole Half Gal run on DW-L1 shifts from Friday afternoon into Saturday morning. Net OTIF retention: 94.1% projected vs 95% target.

BEFORE

DW-L1 Fri 14:00
ESL Whole Half Gal · 5.6K cases
CV-L3 Friday
Standby, reserve capacity
Wegmans Fri delivery
9.7K cases committed
Walmart Friday
18.4K cases scheduled
→

AFTER

DW-L1 Fri 14:00
ESL 2% Gal · 5.6K cases MOVED
CV-L3 Fri 06:00
ESL 2% Gal · 1.8K cases ACTIVATED
Wegmans Fri delivery
8.1K cases, Sat recovery 1.6K PARTIAL
Walmart Friday
33.4K cases scheduled +15K RUSH
DW-L1 Sat 06:00
ESL Whole Half Gal · 5.6K cases NEW
WHO NEEDS TO KNOW
AUTO ROUTED
STAKEHOLDERROLEWHAT THEY NEED TO DODEADLINESTATUS
Marcus T.DW-L1 Shift A SupervisorConfirm Fri 14:00 SKU change to ESL 2%Thu 17:00ACK
Linda O.CV-L1 Shift A SupervisorCoordinate CV-L3 startup 05:30 FridayThu 20:00PENDING
Tony B.Cortlandville Plant MgrRelease CV-L3 from standby, assign crewThu 16:00ACK
Amit R.ProcurementConfirm Tetra Pak is adequate for extra runThu 14:00ACK
Mark D.Wegmans account ownerNegotiate Sat 1.6K case recovery deliveryThu 15:00PENDING
Logistics DeskDispatchAdd Fri trucking for Walmart +15K casesThu 12:00ACK
QA LabQualityPrioritize Route C-03 panel for CV productionToday 14:00IN PROGRESS
CHANGE LOG · LAST 7 DAYS
#WHENCHANGEIMPACT
004Today 12:40Walmart rush + Route D-03 recoveryOTIF -0.9pp
003Tue 09:18DW-L3 UHT sequence reordered after filler faultNeutral
002Mon 14:22Syracuse schools volume doubled Apr 29+5K cases wk 18
001Fri 15:40Kroger promo pull-in Wk 17+2.4K cases
DISTRIBUTE
One click to push this change order to every downstream system.
SLACK
#ops-daily, #commercial, #dispatch · Ready to post
TEAMS
Byrne Ops Hub, Customer Service · Ready to post
EMAIL DIGEST
Shift hand-off list, 14 recipients · 14:45 send
EDI TO CUSTOMERS
Wegmans revised delivery window · awaiting account mgr approval
CONTROL ROOM DISPLAY
DeWitt & Cortlandville wall screens · pushed
◆  ·  ◆  ·  ◆

◆COMMITMENT HEATMAP

Customer by day · Confidence of meeting the order · Green safe, red breach likely · Click a cell to see why
GREEN CELLS
78%
33 of 42 customer-days
AT-RISK CELLS
6
Yellow confidence
BREACH LIKELY
3
Red confidence
WEEK OTIF PROJECTED
94.1%
With scenario B locked
CASES AT STAKE
2.4K
Across 3 red cells
WEEK 17 · COMMITMENT CONFIDENCE BY CUSTOMER AND DAY
CLICK A CELL TO INSPECT
MON 20
TUE 21
WED 22
THU 23
FRI 24
SAT 25
SUN 26
Walmart
✓
✓
✓
✓
⚠
✓
—
Target
✓
✓
✓
✓
✓
✓
—
Kroger
✓
✓
✓
⚠
⚠
✓
—
Wegmans
✓
✓
⚠
⚠
✖
⚠
—
Price Chopper
✓
✓
✓
✓
✓
✓
—
Tops
✓
✓
✓
✓
✓
✓
—
95-100% Safe 85-94% Confident 70-84% Watch 55-69% At Risk <55% Breach Likely
WEGMANS · FRI APR 24 · INSPECTOR
AUTO-OPENED FROM RED CELL
WHY RED
ESL Whole Gal production running 1.6K cases short for the week. Route D-03 upstream loss cascaded into reduced batch output. Wegmans has dedicated 9.7K case weekly commitment, current forecast 8.1K.
CURRENT ACTIONS
CV-L3 reserve line called up Friday for 1.8K case top-up run, 1.6K of which flows to Wegmans recovery. Requires Saturday 05:00 truck departure instead of Friday 20:00.
RESIDUAL RISK
If Saturday storm lands before truck departs, recovery slips to Sunday. Secondary plan: pull 1.6K cases from LaFayette DC buffer and refill from Sat production, depletes DC cover to 2.8 days.
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◆NETWORK FLOWS

Raw milk inbound from 98 farms · Finished goods outbound to 4 DCs and 260 direct accounts · Live 24 hour view
INBOUND TODAY
401.3K
GAL · 77% OF PLAN
FARM ROUTES ACTIVE
8 / 10
2 DELAYED
TANKER UTIL
91.2%
AVG FILL
OUTBOUND CASES
36.2K
12 TRUCKS DISPATCHED
DC COVER DAYS
3.2
ROCHESTER 2.4 LOW
CUSTOMER DELIVERIES
247 / 258
95.7% ON TIME
UNIFIED NETWORK MAP
INBOUND FARM COLLECTION → PLANT → OUTBOUND DISTRIBUTION
INBOUND PROCESSING OUTBOUND Onondaga · 14 farms Cortland · 14 farms Cayuga · 11 farms (D-03 late) Madison · 12 farms Oneida · 10 farms Tompkins · 9 farms Chenango · 10 farms (D-07 weather) Lewis · 8 farms Herkimer · 10 farms DEWITT PLANT Fluid milk, cream, ESL 222K gal/day 4 LINES · 24/6 OP CORTLANDVILLE UHT, cultured, aseptic 179K gal/day 3 LINES · 20/6 OP DeWitt DC 4.1 days cover Rochester DC 2.4 days cover Buffalo DC 3.6 days cover LaFayette DC 4.8 days cover Direct Wegmans 61 stores Direct others 199 accounts
INBOUND ROUTES · LIVE
FARM COLLECTION
D-01
COMPLETE
Onondaga County
14 farms · Returned 06:41
VOLUME 31,000 gal
GRADE A PASS
C-01
COMPLETE
Cortland County
14 farms · Returned 06:38
VOLUME 70,200 gal
GRADE A PASS
D-03
40 MIN LATE
Cayuga County
11 farms · ETA 07:45 (revised)
VOLUME -3,400 gal
IMPACT ESL Whole Gal
D-05
ON TIME
Madison County
12 farms · ETA 07:10
VOLUME 42,100 gal
7 of 12 collected
D-07
15 MIN BEHIND
Chenango County
10 farms · Fog conditions
VOLUME 29,400 gal est
ETA 08:20
C-03
ON TIME
Tompkins County
9 farms · ETA 07:55
VOLUME 34,800 gal est
5 of 9 collected
OUTBOUND DISPATCHES · NEXT 8 HRS
FINISHED GOODS
T-2041
DEPARTED 05:20
DeWitt → Rochester DC
18.5K cases · ETA 09:15
T-2043
DEPARTED 06:08
DeWitt → Wegmans Pittsford
3.2K cases · ETA 09:45
T-2048
LOADING
Cortlandville → Buffalo DC
14.8K cases · Target dep 08:00
T-2052
QUEUED
DeWitt → LaFayette DC
9.1K cases · Dep 10:30
T-2055
QUEUED
Cortlandville → Direct routes
12 stops · 6.4K cases · Dep 11:00
MILK COLLECTION · 7 DAYS
GAL PER DAY vs PLAN
520K 460K 400K ThuFriSatSunMonTueTODAY
Collection running 4.7% below plan since Monday. Route D-03 account for 2.9pp of the gap. Weather watch Thu could widen further.
OUTBOUND MIX
CASE SHARE · LAST 24 HRS
36.2K CASES OUT
Fluid milk 52%
ESL 24%
Cream 15%
Cultured 9%
DC COVER · CASES ON HAND
DAYS OF FORWARD DEMAND
DeWitt DC4.1 days
Rochester DC2.4 days
Buffalo DC3.6 days
LaFayette DC4.8 days
Rochester DC below 3 day floor. Next replenishment T-2041 (18.5K cases) arrives 09:15.
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◆RFP KPI SCORECARD

Six anchor targets from the Spyglass RFP · Context by day, week, month · Cut by customer, plant, line
OTIF
ON TIME IN FULL
90.8%
TARGET95.0%
▼ 1.2pp vs last week AT RISK
DAY / WEEK / MONTH
Today
88.4%
WTD
90.8%
MTD
92.1%
INVENTORY SYNC
ERP vs WMS vs PLANT
97.2%
TARGET99.5%
▼ 0.3pp vs last week OFF TARGET
BY SYSTEM
ERP → WMS match 98.9%
WMS → Floor scan 96.1%
Floor → Shipping 98.4%
42 SKUs flagged for reconciliation this week
FORECAST MAPE
FLUID MILK · 14 DAY HORIZON
12.4%
TARGET<15%
▲ 0.8pp vs last month ON TARGET
BY CATEGORY
Fluid milk 11.2%
Cream 13.1%
ESL 14.8%
Cultured 18.4%
PLANNER TOUCH
MANUAL OVERRIDES PER PLAN
-42%
TARGET-50%
▼ 8pp since Q4 baseline CLOSING GAP
OVERRIDES BY ORIGIN
Supply disruption 38%
Customer expedite 29%
Maintenance 18%
Forecast adjust 15%
CLOSE CYCLE
PLAN → COMMIT → EXECUTE
-28%
TARGET-40%
▼ 14 min avg cycle CLOSING GAP
AVG DURATION
Demand sign off 2.1 hrs
Supply commit 3.4 hrs
Plant acceptance 5.2 hrs
Customer confirm 1.8 hrs
EXCEPTION SLA
TIME TO RESOLVE
96.1%
TARGET95.0%
▲ 0.4pp vs last month ON TARGET
BY SEVERITY
Critical 98.4% (2.1 hr avg)
High 97.2% (4.8 hr avg)
Medium 94.1% (11.2 hr avg)
184 exceptions cleared this week
OTIF BY CUSTOMER · MONTH TO DATE
TOP 8 ACCOUNTS BY VOLUME
CUSTOMERCASES MTDOTIFON TIMEIN FULLTREND
Wegmans186.4K● 89.1%91.8%97.1%
Tops Friendly Markets94.8K● 93.2%94.1%99.0%
Walmart NY Region78.2K● 96.4%97.1%99.3%
Price Chopper62.1K● 95.8%96.4%99.4%
Aldi Northeast41.6K● 97.1%97.8%99.3%
Hannaford34.2K● 92.8%93.8%98.9%
Stewart's Shops28.4K● 98.2%98.7%99.5%
Schools & foodservice22.6K● 91.4%92.1%99.2%
OTIF MONTH TREND
DAILY · APR 1 TO APR 23
100% 95% target 90% 85% APR 1APR 8APR 15APR 22 TODAY 88.4%
DAYS ABOVE 95%
9
DAYS 90-95%
8
DAYS BELOW 90%
6
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◆OTIF 360

Deep dive on the OTIF number · Where the misses are, who they hit, why they happened
OTIF · ROLLING 30D
90.8%
TARGET 95% · -4.2pp
ON TIME COMPONENT
93.1%
TARGET 96%
IN FULL COMPONENT
97.5%
TARGET 98%
MISSED DELIVERIES MTD
146
OF 1,584 ORDERS
CASES SHORT MTD
18.4K
$412K VALUE
TOP MISS REASON
SUPPLY
42% OF MISSES
OTIF BY DAY · THIS WEEK
APR 17 TO APR 23 · TARGET 95%
94.2%
Fri 17
96.1%
Sat 18
95.4%
Sun 19
92.1%
Mon 20
89.3%
Tue 21
90.6%
Wed 22
88.4%
TODAY
WEEK AVG
92.3%
BEST DAY
96.1%
WORST DAY
88.4%
vs LAST WEEK
-1.8pp
MISS REASON CODES
MONTH TO DATE · % OF 146 MISSES
Supply shortfall
42%
61
Production variance
21%
31
Route / weather delay
14%
20
Allocation policy cut
11%
16
Packaging shortage
7%
11
Customer receiving window
3%
5
QA hold
2%
2
Supply and production together account for 63% of misses. Route D-03 upstream cascade explains 18 of the 61 supply misses alone.
WORST PERFORMING CUSTOMERS
MTD · RANKED BY CASES SHORT
CUSTOMEROTIFMISSESCASES SHORTROOT CAUSE
Wegmans89.1%389.4KESL Whole Gal supply
Schools & foodservice91.4%222.8KRoute delays
Hannaford92.8%182.1KCultured forecast miss
Tops Friendly Markets93.2%161.8KAllocation policy
Stewart's (partial)94.1%121.2KPackaging shortage
Independent NY accounts93.8%141.1KRoute consolidation
WORST PERFORMING SKUs
MTD · RANKED BY FILL RATE
SKUFILLDEMANDSHORTDRIVER
ESL Whole Milk Gal82.4%42.1K7.4KD-03 supply + DW-L1 OEE
Buttermilk Qt86.1%8.4K1.2KForecast miss Easter demand
Half & Half Pt90.2%18.6K1.8KPackaging bottleneck
Chocolate Milk Gal91.5%12.1K1.0KCV-L2 changeover
2% Milk HG (school)92.8%22.8K1.6KRoute D-07 delays
Heavy Cream Qt96.2%6.2K240Within normal variance
WHAT IT WOULD TAKE TO HIT 95% THIS WEEK
GAP CLOSURE PATHWAY
STEP 1
Recover Wegmans ESL
CV-L3 reserve line Friday 1.8K cases. Closes 1.9pp of gap.
STEP 2
Clear packaging bottleneck
Expedite Tetra Pak PO-88412 by 1 day. Closes 0.6pp.
STEP 3
Re-allocate from LaFayette DC
Pull 1.6K cases buffer to Rochester DC. Closes 1.1pp.
COMBINED
95.4%
Hits target with 0.4pp headroom. All three steps actionable today.
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